Privacy Policy
How we handle the information you share with us.
[[CONTENT NEEDED: client to confirm privacy policy wording and the name of the Information Officer]]
Who We Are
H3 Property Works provides property maintenance services in Johannesburg and surrounding areas. You can contact us at info@h3propertyworks.co.za or 010 011 1047.
Information We Collect
When you use our quote form, WhatsApp, phone or email, we collect the details you choose to give us: your name, phone number, email address, property type, suburb, a description of the work and any photos you upload.
How We Use It
- To respond to your enquiry and prepare a quotation.
- To arrange, carry out and follow up on work you approve.
- To understand which of our advertising and website pages produce useful enquiries, using anonymous statistics.
We do not sell your personal information.
Cookies and Analytics
Necessary cookies keep the website and the enquiry form working. Analytics and advertising tools (such as Google Analytics, Google Ads and the Meta Pixel) only switch on after you choose to allow them in the cookie banner. You can block or delete cookies in your browser settings at any time.
How Long We Keep It
We keep enquiry details only for as long as needed to deal with your enquiry and any resulting work, or as required by law. Enquiries and the photos you upload are stored securely in our private website dashboard, which only authorised H3 Property Works staff can access, and are deleted when the enquiry is deleted.
Your Rights
Under the Protection of Personal Information Act (POPIA) you may ask to see, correct or delete the personal information we hold about you, and you may object to its use. Send your request to admin@h3propertyworks.co.za. You may also lodge a complaint with the Information Regulator of South Africa.
Changes
We may update this policy from time to time. The current version is always available on this page.